Pend Oreille Country is located in North Eastern Washington, on the boarder of Northern Idaho and Canada, with Newport, Washington being the County seat. We are just miles from major cities such as Spokane, Washington and Coeur d’Alene, Idaho. We offer rural living, fantastic recreational opportunities, and beautiful scenery! In short, Pend Oreille County is a great place to live, work, and play.

Counseling Service Director – Job Description 

Salary Range: $85,000 – $110,000 per year DOE 

Benefits, which include: Eligibility for health, HRA Veba, Health Saving Account, voluntary dental, and vision coverage, PERS retirement plan options, subject to plan terms. Eligibility for company-paid benefits such as life insurance, short and long-term disability, subject to applicable waiting periods. 37.5 hour work week, 11 County paid holidays. 2 Floating holidays each year, vacation and sick leave accrued from first day of employment,  Paid twice per month on the 10th and the 25th of each month.


Serves as the Chief Executive Officer and County Coordinator for Mental Health, Alcohol and Substance Abuse, , and Prevention/Intervention services for the residents of Pend Oreille County.   Provides leadership in the evaluation and planning of Department programs and policies.  Interprets the significance of social, economic, political, scientific developments and changes in local needs for planning and implementing Department programs.  Encourages and coordinates planning with the health and social services agencies in the community, region, and State.   Ensures all federal, state, regional and county mental health laws, regulations and contractual requirements are met.

 SUPERVISORY RESPONSIBILITIES: Directly supervises Clinical Director, Program Managers, Administration and Financial staff.


  • Agency Administrator of  Counseling Services department who is responsible for day-to-day operations of Counseling Services licensed and certified behavioral health treatment services.
  • Submit recommendations and provide information to the Board regarding changes in community needs, program updates, legislation, policy and procedures development relative to the implementation of current and future programs and other problems or needs that will assist the Board in planning for mental health, developmental disabilities, prevention, substance use disorder programs for the County.
  • Ensures an annual budget be prepared and oversees the fiscal operation of the Agency.
  • Knowledgeable of cross system policies and service needs of Developmental Disabilities, Substance Abuse and Mental Health to design programs, develop strategies and coordinate county-wide and regional programs for the delivery of cost effective and comprehensive services.
  • Attend strategy, negotiation, and informational meetings as legal or policy changes occur. Provide input and recommendations as relevant.
  • Ensures Department compliance with State and Federal standards and statutes. Maintain statutory compliance with Federal and State laws on confidentiality, patient rights, inter-agency information sharing, and data security. Reviews and interprets Federal, State, County, and Private Agency laws, regulations and policies and provides guidance and explanation to staff and Board of Commissioners.
  • Oversee policies and procedures to ensure the safety of clients, staff, and visitors of Counseling Services.
  • Responsible for the quality and quantity of Department services:
  • Promote effective and efficient use of limited health care resources;
  • Direct and rearrange department staffing as needed to comply with regulations and ensure contract service deliverables and program standards;
  • Ensures Department preparation and coordination for all audit entities;
  • Advocate for staff working conditions and salaries/benefits;
  • Develops Department funding sources. Compose and submit applications, documents, and other materials to secure program funding and/or grants.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include:
      • planning, assigning, and directing work;
      • Assisting HR in screening, interviewing, hiring and termination of employees;
      • Ensure training and orientation of  new employees on program work assignments as well as agency policies and procedures;
      • Ensuring all persons providing services are credentialed for the services they are providing as required by the Department of Health;
      • Manage personnel activities on a day-to-day basis, addressing complaints and problem- solving,  seeking legal advice from the Pend Oreille’s County Human Resource and Prosecutor’s Office as needed;
  • Conduct annual evaluations for all supervisory staff and assure that evaluations for all other staff are conducted in a timely manner and oversee corrective action recommendations.  Ensures supervision and maintenance of personnel files.
  • Provide knowledge and leadership in critical incident reviews and other aspects of risk management
  • Positively represent Counseling Services: to variety of agencies and individuals including public and private agencies, schools, medical, community, churches, news media, consumers, and advocacy groups.
  • Maintain/promote effective, collaborative relations with community, regional and state entities;
  • Provided public information and education of services and known community needs
  • Actively collaborate in strategic planning committees or initiatives.
  • Abide by ethical standards developed by the appropriate professional associations, this County and Department, for counselor, social workers or psychologists. Although not inclusive these standards require respect for clients and maintaining boundaries and confidentiality.
  • Use considerable judgment and initiative in course of executing responsibilities.
  • Perform public relations functions and public speaking as appropriate.
  • Carry Clinical Director duties in his/her extended absence.
  • Perform special studies, projects, other duties as requested by the Board of Commissioners.


  1. Ability to establish and maintain a good working relationship with all POC staff, Department Heads, and Elected Officials, clients, public and community partners.
  2. Possess education, training or experience, which clearly demonstrate knowledge and skills related to management, quality assurance, Evidence Best Practices of methods and techniques for diagnosing and treatment of psychiatric disorders, behavioral healthcare planning, evaluation, and programming, concepts and principles of patient advocacy.
  3. Knowledgeable of relevant Federal, State, Regional and local health laws, policy, codes, and standards.
  4. Ability to ensure that program requirements, goals and standards are met. Ability to arrange formal staff meetings, trainings, and supervisions.
  5. Ability to provide on-going consultation to staff.



  1. Master’s Degree from an accredited institution. Preferred
  2. Must possess a valid driver’s license.
  3. Must successfully pass a background check, driving record check and a pre-employment physical.
  4. Have at least four years administrative management experience and four years’ experience in Human Services required. Preferred



  1. Must be a Mental Health Professional, as defined by WAC 388-865-0150. Preferred
  2. Possess a valid State of Washington credential to practice as a psychiatrist, clinical psychologist, clinical social worker or mental health therapist.  Preferred
  3. Possess a valid National Provider Identification Number (NPI), or proof of application must be
  4. provided within sixty (60) days of beginning employment.
  5. Is not a State or Federal (OIG) excluded provider, in any capacity for the Medicare, Medicaid, and all Federal health care programs.


Work is performed in office and in the field, with travel expected throughout the county. Hand-eye coordination and fine manipulation skills are necessary to operate computers and various office machines, with occasional lifting of up to 50 pounds.  Duties performed during regular hours within the department or as designated by the Board of County Commissioners.  Target working population are individuals with mental health, substance use and related behavioral health needs.