Pend Oreille Country is located in North Eastern Washington, on the boarder of Northern Idaho and Canada, with Newport, Washington being the County seat. We are just miles from major cities such as Spokane, Washington and Coeur d’Alene, Idaho. We offer rural living, fantastic recreational opportunities, and beautiful scenery! In short, Pend Oreille County is a great place to live, work, and play.

RNP Program Manager Job Description

Salary Range: $4,499.96 – $5,681.13

Hiring Salary: $4,499.96 – $5,056.18 per month DOE

Benefits, which include: Eligibility for health, HRA Veba, Health Saving Account, voluntary dental, and vision coverage, PERS retirement plan options, subject to plan terms. Eligibility for company-paid benefits such as life insurance, short and long-term disability, subject to applicable waiting periods. 37.5 hour work week, 11 County paid holidays. 2 Floating holidays each year, vacation and sick leave accrued from first day of employment, 6% step increase every 2 years. Paid twice per month on the 10th and the 25th of each month.

JOB SUMMARY:   

Administers and coordinates the County’s Recovery Navigator Program (RNP)  Responsibilities include budget and program planning, evaluation, design and implementation, contract compliance, development and management of organization policies, procedures and goals, community and stakeholder engagement, facilitator and moderator for county(s) RNP collaboratives and inter-RNP program communication and information sharing. Responsible to achieve contractual requirements and program goals. Maintains effective and collaborative relationships with RNP partners and community stakeholders.  Position is non-exempt and subject to a collective bargaining agreement.

SUPERVISORY RESPONSIBILITIES:

Work is performed independently under the direction of the Clinical Director or designee.

ESSENTIAL FUNCTIONS: 

  1. Must work effectively with the client, public, community partners and other employees.
  2. Manage service deliverables within the uniform program standards.
  3. Evaluates program performance by developing needs assessments, analyzing data and utilizing performance measures and outcome evaluations. Prepares reports on program performance, contract compliance, and quality improvement; contributes to and insures the evaluation of program performance. Ensures that the Uniform Recovery Navigator Program Standards are implemented and monitors fidelity to the RNP program model.
  4. Utilizes evidence-based practices to plan and implement new services, identifies, researches, and analyzes trends.
  5. Facilitates and engages in regional Diversion and Recovery Collaboratives, representing the RNP program, county needs, and the agency. Identifies stakeholder concerns, gaps in services, shares information and program transparency by soliciting community support and communication to community stakeholders. Receives stakeholder feedback on program policies. Identifies needed community voices for participation in Diversion and Recovery Collaboratives.
  6. Coordinates trainings.
  7. Assist with program budget with agency leadership.
  8. Convenes Recovery Navigator Collaboratives, for county and regional stakeholders.
  9. Facilitates, coordinates, and manages the county(s) RNP program work plan based on feedback and input from the Diversion and Recovery Collaborative. Identify needed community voices for participation in Diversion and Recovery Collaboratives.  Ensure program transparency by soliciting community support and communication to community stakeholders.
  10. Utilizes evidence-based practices to plan and implement new services.
  11. Evaluates program performance by developing needs assessments, analyzing data and utilizing performance measures and outcome evaluations. Prepares reports on program performance, contract compliance, and quality improvement; contributes to and insures the evaluation of program performance. Ensures that the Uniform Recovery Navigator Program Standards are implemented and monitors fidelity to the RNP program model.
  12. Participate in regional workgroups representing the agency program and county needs; collaborate with RNP contractor and regional RNP Collaboratives to develop and maintain internal policies and procedures.
  13. Provide direct outreach, case management, crisis and consultation services as needed.
  14. Maintain statutory compliance with Federal and State laws on confidentiality, patient rights, inter-agency information sharing, and data security.
  15. Complete all required trainings within identified time frames.
  16. Complete all required reporting within identified time frames.
  17. Be familiar and follow applicable departments and all County Personnel Policies and Procedures.
  18. Perform other duties and assignments as requested by the Director or Clinical Director.

KNOWLEDGE AND ABILITIES:

  1. Knowledge of current evidence-based practices relevant to the program including harm-reduction, Law Enforcement Assisted Diversion (LEAD), motivational interviewing, and current substance use disorder treatment trends.
  2. Knowledge of relevant federal, state, and county policies, procedures, and regulations to include HIPAA and 42 CFR, Part 2. Knowledge of program planning, development, monitoring, evaluation techniques, and technical assistance.
  3. Skilled in establishing and maintaining effective working relations with all personnel, including, federal and state agencies, local government agencies and associations, and community and development service agencies and committees.
  4. Skilled in group facilitation towards consensus based and target outcomes.
  5. Ability to exercise discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries and strict confidentiality practices in regard to client activities and documentation.
  6. Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner.
  7. Ability to work under pressure; change-adaptive, willingness to learn, collaborative problem-solving.
  8. Skilled presenting information effectively and responding to questions from participants, staff, partners and the general public.
  9. Ability to establish and maintain effective working relationships with staff, participants, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds, good diplomatic skills.
  10. Knowledge of applicable funds, regulations, and sustainable program budgeting.
  11. Ability to evaluate program and contract compliance
  12. Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations.

 

EDUCATION AND EXPERIENCE:  

Bachelor’s degree in social work, human services, counseling, or other behavioral science or related field.  Minimum three years direct experience in work related to behavioral health, social services, or outreach programs required.

Experience in program development, evaluation and compliance monitoring strongly preferred.

Experience with law enforcement, therapeutic courts, and the legal system highly desired.

Experience with community based or coalition work desired.

Experience in Substance Use Disorder or co-occurring disorder programing, case-management, and homeless outreach programs strongly preferred.

Lived experience, defined as a current or past recipient of behavioral health services and/or with current or past involvement in the criminal legal system – Preferred

LICENSES AND OTHER REQUIREMENTS:

  1. A Washington state Department of Health Agency Affiliated Counselor certification – Preferred.
  2. A valid National Provider Identification Number (NPI) – Preferred
  3. Valid driver’s license required
  4. Must successfully pass a background, a driving record check and a pre-employment physical.
  5. Is not a State or Federal (OIG) and System for Award Management (SAM) excluded provider, in any capacity for the Medicare, Medicaid, and all Federal health Care programs.
  6. Must be in active recovery, and able to provide appropriate case management and support services to program participants without impaired ability to remain in active recovery.

WORKING ENVIRONMENT / PHYSICAL ABILITIES:  Work is performed in office and in the field, with travel expected throughout the county. Hand-eye coordination and fine manipulation skills are necessary to operate computers and various office machines, with occasional lifting of up to 50 pounds.  Duties performed during regular hours within the department or as designated by the Counseling Services Director.  Target working population are individuals with mental health, substance use and related behavioral health needs.