Pend Oreille Country is located in North Eastern Washington, on the boarder of Northern Idaho and Canada, with Newport, Washington being the County seat. We are just miles from major cities such as Spokane, Washington and Coeur d’Alene, Idaho. We offer rural living, fantastic recreational opportunities, and beautiful scenery! In short, Pend Oreille County is a great place to live, work, and play.
JOB TITLE: Victim-Witness Program Coordinator
DEPARTMENT: Prosecutor’s Office
REPORTS TO: Prosecutor / Office Manager
PAY GRADE: Full-time (37.5 hours/week); Benefits Apply.
REPRESENTED: Courthouse / Hall of Justice
SALARY: $3,052.93 – $3,237.02 DOE per month plus benefits, which include:
Eligibility for health, HRA Veba, dental, and vision coverage, retirement plan options, subject to plan terms. Eligibility for company-paid benefits such as life insurance, short and long-term disability, subject to applicable waiting periods. 11 County paid holidays.
COVER LETTER AND RESUME ARE REQUIRED TO BE ATTACHED WITH THIS APPLICATION
APPLICATION CLOSING DATE: JUNE 25, 2021
JOB SUMMARY: The Victim-Witness Program Coordinator provides support services to victims and witnesses of crimes through the Pend Oreille County Prosecutor’s Office. The Victim-Witness Coordinator provides witnesses and victims of crimes information about criminal justice proceedings, victim rights as prescribed by Washington State law, and offers guidance and/or referrals to community resources as appropriate. Works cooperatively and effectively with the public and other County employees. This grant funded position is full-time, non-exempt, and subject to a collective bargaining agreement.
SUPERVISORY RESPONSIBILITIES: Supervision is not a routine responsibility of this position. Work is performed independently under the direction of the Prosecutor / Office Manager.
- Establish and maintain ongoing contact with and provide support services to victims and witnesses as the case develops and moves through the criminal justice process.
- Coordinate court times for witnesses and/or victims during trials and other court hearings and keep witnesses and victims apprised of case proceedings including trials and hearing dates, continuances and cancellations, case settlements, dispositions/sentencings.
- Act as liaison with community-based advocates, including Family Crisis Network.
- Establish and maintain working relationships with community and social service agencies to which victims may be referred and with other agencies in the criminal justice system in order to provide victims with appropriate educational and preventative information and available resources.
- Perform regular and timely data entry into the Washington State InfoNet system and office case management system.
- Work independently and maintain all ethical and professional standards of the office.
- Effectively coordinate, perform, and complete multiple duties and assignments concurrently and in a timely manner using sound judgment and logic while observing strict confidentiality regarding all information obtained in the course of employment.
- Effectively communicate verbally and in writing to a variety of groups and individuals from diverse backgrounds, lifestyles, socioeconomic circumstances, and ages.
- Consult with and provide insight and information to assigned attorneys regarding the status of victims and witnesses and expectations for court testimony.
- Ability to attend continuing education classes, seminars and conferences when requested.
EXAMPLE OF DUTIES:
- Provide notification of criminal justice events, case status, arrest, court proceedings, case disposition, release information to victims and witnesses of crime.
- Provide referrals to community-based victim assistance programs.
- Assist with victim impact statements to include speaking in court on behalf of a victim, if requested.
- Provide information and assist with restitution.
- Provide information and assistance with completing the Crime Victims Compensation (CVC) application.
- Proofread documents.
- Accurately prepare and process written communications to victims and witnesses.
- Enter data into case management system.
- Receive in-person office visits and telephone calls from victims and witnesses.
- Accurately complete work within the established timeframes.
- Maintain Confidentiality as provided in state and federal law.
- Proficient operation of the county computer equipment and related peripheral equipment, and its software.
- Establish and maintain effective working relations as necessitated by work assignment.
- Perform other duties as assigned by the Prosecutor / Office Manager.
KNOWLEDGE AND ABILITIES:
- Knowledge of the criminal justice systems.
- Knowledge of victim rights statutes as defined in Washington State law.
- Knowledge of local community and social service systems and resources.
- Knowledge and experience working with procedures of state courts.
- Knowledge of standard office practices and procedures.
- Knowledge of basic office equipment and software programs.
- Must possess excellent spelling, grammatical, proofreading and editing skills.
- Ability to accurately and timely manage a high volume of work.
- Ability to manage time and tasks efficiently and effectively and complete projects within deadlines.
- Ability to rapidly prioritize and accurately complete multiple tasks.
- Ability to maintain all ethical and professional standards of the office and county.
- Must observe strict confidentiality regarding all information obtained in course of employment.
- Ability to produce work product that meets professional standards of quality, neatness accuracy, and promptness.
- Ability to maintain necessary records and prepare required documents/reports.
- Must be able to operate standard office equipment.
- Must be able to communicate effectively and courteously.
- Must be able to work calmly under pressure, meet deadlines and cope with interruptions.
- Must be able to interact with distraught or difficult individuals.
- Must possess excellent interpersonal and communication skills for dealing with victims, witnesses, attorneys, court staff, and the public.
- Able to set up and maintain office files.
EDUCATION AND EXPERIENCE:
- High School diploma or equivalent.
- Bachelor’s degree preferred.
- Work experience in the legal or criminal justice field preferred.
LICENSES AND OTHER REQUIREMENTS:
- Must be 18 years or older.
- High School diploma or equivalent.
- Maintain a valid driver’s license.
- Successfully pass security background check.
- Successfully pass driving record check.
- Must pass all job-related tests.
WORKING ENVIRONMENT / PHYSICAL ABILITIES:
Work is performed in an office setting and in court rooms. There is daily use of computers and frequent dealings with other Offices and Departments. Position’s duties are performed with frequent interruptions and deadlines. Position may be required to attend professional conferences and meetings outside of the office setting. The workday is Monday through Friday 8:00am – 4:30pm. Travel within the County is possible. The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak, and lift up to 50 lbs. of unequal weight. Specific vision abilities required by this job include close and distance vision, peripheral, depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Because of the nature of this position, duties must be performed during regular hours within the department (no telecommuting).