Pend Oreille County Counseling Services

105 S. Garden Avenue

Newport, WA 99156

509-447-5651 or 800-404-5151

TTY:  7-1-1 or 800-833-6388

Mission Statement

Pend Oreille County Counseling Services provides treatment, education and support services, promoting individual choice, community and belonging, for wellness and quality of life.

~ Making a difference with compassion, integrity, and hope ~


Provide quality services.

Maximize and effectively use our resources.

Actively collaborated with community partners.


Maintain high standards of ethical and professional conduct.

Maintain high standards for service delivery.

Be culturally responsive, inclusive, and welcome diversity.

Promote workplace satisfaction, staff development, and staff retention.


We recognize pain and generational trauma caused by systemic racism.
Feeling safe and valued is an essential part of our mental health.
We understand advocacy and justice for any marginalized group is advocacy for all oppressed.

All staff are role models and share the responsibility to foster a culture of compassion, respect, equity, and inclusion for all.
We embrace the resiliency, tradition, and the richness of diverse cultures and human experiences.

Our offices will be closed in observance of the following 2021 holidays:

New Year’s Day                                           January 1, 2021

Martin Luther King Jr. Day                        January 18

President’s Day                                          February 15

Memorial Day                                            May 31

Independence Day (observed)                July 5

Labor Day                                                   September 6

Veterans’ Day                                             November 11

Thanksgiving                                              November 25 and 26

Christmas Eve                                            December 24

Christmas Day (in lieu)                             December 27

We are seeking your valued opinion about telehealth and virtual visits: 

Harborview Medical Center’s Behavioral Health Institute is looking for volunteers to share their/your experiences and opinions about telemedicine/telehealth/virtual visits during the COVID-19 pandemic by completing a short survey. This will give you a chance to give feedback and will give many organizations across the state an opportunity to improve services in the future. We want your opinion even if you have not used telehealth.

Please click here to complete the survey: Survey Link

The survey is anonymous and takes about 10 minutes to complete, and is available in 10 languages. For a different language, just click in the upper right corner of the first screen of the survey.

Thank you for sharing your experiences to help improve access to care! And please feel free to share this link with others who have had behavioral health services – in-person or via telehealth – during the COVID pandemic.

Confidentiality and HIPAA Notice of Privacy Practices

Pend Oreille County Counseling Services is committed to protecting the confidentiality of medical information of our clients and is required to do so by law.  The Notice of Privacy Practice describes how we may use and disclose your “protected health information” (PHI) (including information regarding alcohol or drug use or treatment, protected under the federal 42 CFR Part 2 regulations), to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law.  It also describes the rights of clients to access and control their protected health information.

We ask for the consent of clients to use and disclose their PHI, as outlined in our Notice of Privacy Practices, by asking clients to sign the Consent for Treatment form regarding their care and continued treatment at POCCS.  Generally, unless specifically allowed by state or federal regulations without an authorization, POCCS will seek a signed authorization from a client or personal representative before disclosing PHI to a third party.  All clients are provided a copy of the POCCS Notice of Privacy Practices when they begin care at POCCS.

POCCS Privacy Policy
POCCS Notice of Privacy Practices 1-1-2017

The link below tells you how to access interpreter services:
Interpreter Services

This website is a public site, do not send private information

It is the policy of Counseling Services that all programs and activities of the agency or any of it’s contractor will be conducted without regard to race, color, national origin, marital status, disabled or veteran status, sex, handicap, religion, creed or age.

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